Content: By selecting user on the toggle above, you can view client-specific news, events and links. Find quick access to TeleSource, TeleCon18, and TeleCommunity.
Charlotte Damato, Lean-Six Sigma Quality Coach for Sarasota Memorial Health Care System [SMH] in Sarasota, Florida joins us for this episode of the Patient Flow Podcast. Damato discusses how increased demand impacted SMH and led to the decision to improve the efficiency of their existing 34 operating room suites. Through a combination of TeleTracking’s Clinical Workflow™ Suite, Lean techniques and process redesign, and staff development, SMH increased on-time surgery starts, decreased OR turnover time and increased utilization.
Charlotte Damato | Sarasota Memorial Hospital
Lean Six Sigma Coach
Charlotte Damato is a Lean/Six Sigma Quality Consultant. In 2006 Charlotte joined Sarasota Memorial Health Care System (SMHCS) in Sarasota, Florida as their Quality Coach. Prior to joining SMHCS she was an independent Quality Consultant. She works with the staff at Sarasota Memorial to reduce process waste, streamline patient flow, improve patient satisfaction and facilitates strategic initiatives. She is a Certified Lean/Six Sigma Black Belt and Certified Manager of Quality/Organizational Excellence.
In the past 25 years, she has facilitated quality workshops and coached thousands of Directors and Managers in healthcare and other industries across the United States to manage and improve their work processes. She has trained and mentored others to eliminate finger pointing and conjecture by using the power and value of data in meetings, conversations and in day to day operations.
A few noteworthy accomplishments:
Charlotte has a Bachelors degree in Speech Communications and a Masters in Counseling from Appalachian State University in Boone, North Carolina.