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The Art and Science of Patient Discharge

Featured in this Episode of Patient Flow Podcast: 

Deb Kaczynski MS, CBB
| TeleTracking

Managing Consultant, Advisory Services

In Deb's role, she supports organizations by influencing how they adopt technology through change management and process redesign.

Ms. Kaczynski joined TeleTracking after more than 20 years with the University of Pittsburgh Medical Center (UPMC), where her work focused on hospital operations and administration.  She also has experience with Toyota Production System methods, is a certified Six Sigma Black Belt, and has worked with the Institute for Healthcare Improvement as a faculty member, teaching seminars on patient flow both in the United States and internationally.

More about this episode

Episode Breakdown

  • The science of Queuing Theory and the Utilization Curve
  • Patient Transport and Environmental Services staff end up being overextended in order to move patients and clean rooms
  • Evidence suggests that with all this activity, corners may be cut and mistakes may be made
  • A more effective approach involves staggering patient discharges over a 24-hour cycle and focusing on the timely transitioning of just a few appropriate patients earlier in the day.

P.S. To learn more about the benefits of staggering patient discharges over a 24 hour cycle, check out Deb’s recent blog.

More information about this resource

Patient Discharge, Patient Flow Experts
Media Type
Clinician, Operations

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